Under construction
Under construction
UX Design · User research · UI DesignLaunching the consumer banking platform for Goldman Sachs
Worked with multi-disciplinary team from research to implementation of full onboarding and account management experience.
Process case study in the works.
If you are curious to know more reach out to me and we can set up a chat!
To launch the project we decided to conduct user research in the form of “co-creation sessions.” In groups of 4-5 we demonstrated medium-fidelity wires of key moments in the product journey and encouraged participants to voice their opinions and sketch ideas in response to the stimuli. In this example we were questioning whether users prefer to search for products in a way similar to eCommerce or through a conversational interface.
As a synthesis of the research we identified our baseline design principles as well as two different approaches on how to interpret that principle. Reviewing the results we ultimately decided that approach B, in which the product provides less direct hand-holding throughout the experience would be best for our user base.
Examples of some of the wireframes I developed over the course of the project.
Onboarding
Account view
Dashboard